Purchase & Payables

Manage the entire purchasing cycle

Overview

The Helpdesk module centralizes all incoming support requests into organized tickets that can be tracked, prioritized, and assigned to the right team member. It supports SLAs, canned responses, live chat, and self-service knowledge bases to reduce resolution time. With performance reporting and automation tools, it’s perfect for teams who want to improve customer satisfaction and streamline support workflows.

Detailed
Features

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Linked features

Journals

Record general ledger entries across departments and processes.

Dimensions

Tag transactions with business-specific categories for smarter reporting.

Multiple Currencies

Easily manage foreign currency transactions.

Deferrals

Automate revenue and expense recognition over time