Service Management

Manage after-sales service operations

Category

Overview

Deliver excellent after-sales service with end-to-end tools for service planning, delivery, and follow-up. Ideal for businesses managing equipment maintenance, field service, or long-term contracts.

Solutions

Service Price Management

* Asset Management

Service Contract Management

Planning

Detailed
Features

Planning lets you schedule technicians, allocate resources, and monitor service tasks. Manage warranties, long-term service agreements, and routine maintenance using Service Contract Management. Track and maintain customer-owned equipment through Asset Management, while controlling labor and spare part costs with Service Price Management. This suite ensures customer satisfaction and profitability in service operations.

Linked solutions

Journals

Record general ledger entries across departments and processes.

Dimensions

Tag transactions with business-specific categories for smarter reporting.

Multiple Currencies

Easily manage foreign currency transactions.

Deferrals

Automate revenue and expense recognition over time