A Silent Revolution: Agents are redefining Business Applications  

9 April 2025

A new era is unfolding, led by Bryan Goode, Corporate Vice President of Business Applications and Agents Marketing. In a powerful presentation, he showcased how intelligent agents are transforming every business function and industry, fundamentally changing how organizations engage with their data.

From systems of record to intelligent agents  

In the past, business applications served primarily as systems of record—with process-driven user interfaces where value resided in the database. Today, that paradigm has shifted. Data has taken on new life, and its value continues to grow as it becomes more connected, enriched, and actionable.

Intelligent agents are now automating workflows, integrating external and internal data along with analytics to create a dynamic, real-time knowledge base. The result is a new level of process efficiency, insight-driven decision-making, and business agility.

Partners, prepare for transformation  

This transformation brings immense opportunity for Microsoft Dynamics 365 Business Central partners. To help you stay ahead, Microsoft offers key resources:

  • Solution Play: A strategic guide to help you understand and leverage the role of agents in Business Central
    Explore the Solution Play
  • Business Central Partner Hub: A central location for partner tools, training, marketing resources, and more
    Visit the Partner Hub

Directions north america: embracing innovation together  

With Directions North America on the horizon, now is the time to embrace these innovations, share ideas, and connect with the growing Business Central partner ecosyst

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